We want you to love your purchase! Altered Mix will provide a full refund or exchange within 20 days of purchase if the item still has tags attached, has not been worn/washed. Items that appear worn/washed, have stains, smell of cigarette smoke, perfume, deodorant or other odors, have animal hair or have been damaged by you will not be accepted. We are not responsible for damages to clothing as a result of improper care or handling.
Return shipping on all non-defective items are the customers responsibility. We recommend sending the item(s) back using USPS, UPS, or FedEx along with a tracking numbers as we cannot be responsible for items lost or damaged in-transit. If the returne does not meet the above guidelines or is not received within 20 days of delivery date posted by USPS, a refund or store credit will not be given.